SMC Networks TigerAccess SMC7816M Manuale Utente Scaricare il pdf (Pagina 942)

100

101

ROUBLESHOOTING

B-2

Cannot connect using

Secure Shell

• If you cannot connect using SSH, you may have exceeded

the maximum number of concurrent Telnet/SSH sessions

permitted. Try connecting again at a later time.

• Be sure the control parameters for the SSH server are

properly configured on the switch, and that the SSH client

software is properly configured on the management station.

• Be sure you have generated a public key on the switch, and

exported this key to the SSH client.

• Be sure you have set up an account on the switch for each

SSH user, including user name, authentication level, and

password.

• Be sure you have imported the client’s public key to the

switch (if public key authentication is used).

Cannot access

the on-board

configuration

program via a serial

port connection

• Be sure you have set the terminal emulator program to

VT100 compatible, 8 data bits, 1 stop bit, no parity, and the

baud rate set to any of the following (9600, 19200, 38400,

57600, 115200 bps).

• Check that the null-modem serial cable conforms to the

pin-out connections provided in the Installation Guide.

Forgot or lost the

password

• Contact your local distributor.

Table B-1 Troubleshooting Chart (Continued)

Symptom Action

1 2 ... 937 938 939 940 941 942 943 944 945 946 947 ... 961 962

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SMC Networks TigerAccess SMC7816M Manuale Utente Pagina 942

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